From $39/month

I want to
complain

You can get in touch with us and we will investigate as soon as possible.

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For Complaints Related to Card Machines or Non-Financial Services

For the UK:
Paymate Partners Ltd
2nd Floor, Summit House, 12 Red Lion Square, London WC1R 4QH, United Kingdom

For All Other Countries:
Please refer to the company name and address of the official Paymate reseller from whom you purchased the terminal.

Note: This reseller provides POS hardware and related services only, and is not the licensed financial services provider or E-money institution.

You can send us your complaint via any of the below channels:

Email

For the UK:
Paymate Partners Ltd
2nd Floor, Summit House, 12 Red Lion Square, London WC1R 4QH, United Kingdom

For All Other Countries:
Please refer to the company name and address of the official Paymate reseller from whom you purchased the terminal.

Note: This reseller provides POS hardware and related services only, and is not the licensed financial services provider or E-money institution.

Using the online chat or the web widget from our website is also an easy way to send us a message describing your problem.

You can contact us directly on the number found on our website at https://www.zain@ezgoservices.com/: +123456789

You can also use our video identification tool to contact us.

You can also use our video identification tool to contact us.

If you would prefer, you can also send us a letter to our address at:

The Shard – Level 24
32 London Bridge Street
London
SE1 9SG
UNITED KINGDOM

You can submit the below contact form or by using the contact form on your mobile app.

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